Vision, Mission, Core Values
Vision
Together we improve the well-being of the people we serve.
Mission
Our staff and volunteers work with our partners and families to provide excellent long-term and dementia care for our veteran and community residents, and we provide a range of health care services to help seniors stay in our community longer.
Core Values
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Resident-Focused Care – We believe everything we do is for the well-being of residents. We recognize and respect their individual needs, which are reflected in their plan of care;
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Quality Care/Excellence – We believe we must provide the highest-quality care practicable. Caring staff pursue excellence and continuing improvement;
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Unique Responsibility – We are committed to fulfilling our unique responsibility of caring for both veteran and community residents;
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Environment – We are committed to providing a safe, comfortable and friendly environment in which to live and work;
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Teamwork – We believe that teamwork and a spirit of cooperation are vital to achieve our common goals;
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Communication – We believe that ongoing and open communication is essential;
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Trust – We believe that trust, integrity and fairness are essential to quality care;
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Respect – We believe in and respect the uniqueness, diversity and dignity of each person. We treat each other with honesty and compassion;
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Conflict Resolution – We believe that we have the right to express and the duty to hear different points of view in a way that respects individual dignity and self-esteem;
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Recognition – We believe that personal recognition fosters a spirit of pride, self-esteem and dignity. Each individual’s contributions are valued, acknowledged and rewarded; and
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Responsibility and Accountability – We believe that we are all responsible for the efficient and effective use of time and resources. We are accountable to each other and are responsible for living our Core Values.